Call Center Training ( BASE- 203), Duration- 4 Months ( 1 hrs. Per Session).
The course aims at giving the students clarity and coherence in their speech. At the same time skills like telephone etiquette and positive attitude are imparted to add to the existing knowledge Base.
Key Features:- 1- Inbound and Outbound Call Center. 2- Tele-Sales- Process. 3- Handling an irate customer. 4- Multi- Skill call center , customer service call center, insurance call center.5- call quality , call monitoring or call barging.